FEMALE SKIN CARE

Q.My skin feels sensitive and tingly most of the time, any ideas?
We are seeing more people showing signs of sensitive skin. Very few people have a sensitive
skin type and these people are likely to suffer from conditions such as eczema and psoriases. The
most common sensitivity is a skin condition caused by stress, environmental damage ie the sun or
incorrect use the products. When choosing products remember to treat the sensitivity first. This then
can open a whole new skin care routine for you to treat other issues such as aging. You may have to
continue to treat the sensitivity long term or at times of stress.
Nirvana recommends:
Darphin Intral Cleanser and Toner
Darphin Intral Serum
Darphin Intral Balm
Spiezia ( the full facial range)

However give us a call or call in and we will give you a free skin consultation with no obligation.

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Q.I have oily skin what do you recommend?
A. Oily problem skin is not restricted to teenagers Although this can be the start of long term
problems. It is best to put this into two distinct groups
Group one is Acne and the second group is oily skin with break outs.

Acne can be very distressing for the sufferer. With regular breakouts that you seem to have no
control over. For severe cases it is best to seek medical advice as there are lots of treatments
available. One important thing to remember is to keep your skin hydrated as the oil level and water
level in your skin are not the same. You can be very oily and dehydrated at the same time so it is
important to use hydrating products to maintain your skins hydration.
Recommended products and treatments
Cleanser and toner
Darphin Purifying Serum
Darphin Purifying Balm
Darphin Mattifying Fluid
Aromatherapy Associates Balance Range
However give us a call or call in and we will give you a free skin consultation with no obligation.

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Q- My daughter is 10 and has started getting really bad spots is she too young to start using skin care?

A.Spots and skin problems are part of growing up, however it is important for her to use the correct
products which will help keep it under control. It is important that she has a regular routine morning
and evening as her sebaceous (oil) glands will be very active. Hygiene has also been shown to
play a role, so ensure she washes her hair regularly and doesn't touch her face with dirty hands
No picking or squeezing as this makes it a lot worse. Be careful about using very strong acne
treatments without medical advice.

Recommended products
Cleanser and toner
Darphin Purifying Serum
Darphin Purifying Balm
Darphin Mattifying Fluid
TEN Purifying range

Recommend treatment - Clean Teen Facial

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MALE SKIN CARE

Q. I normally just wash with soap and water but recently I've noticed my skin is feeling dry and
tight around my nose.
A. Ass we all get a little older our youthful resilience slips and it is helpful to start using a
restorative balm.

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COMMON SKIN ISSUES

 

Q. If I have eczema or psoriasis can I have a body massage or treatment?
Yes Nirvana has specific treatments to help improve your skin and well being. Make sure you
discuss your condition with either the receptionist or your therapist so they can guide you in
treatment choice.

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Q When I get stressed my nose and lip area becomes red and scratchy, what do you think?
A. Unbalanced stress can cause all sorts of skin blemishes including redness as you have described.
Try using a skin hydrator like Darphin's Intra but also consider looking at your diet and eating
habits. Dairy products such as cheese and yogurt can cause outbreaks especially if eaten as
compulsive comfort eating. Try dealing with the root cause of the stress and give yourself time
everyday to relax -even if this seems impossible.

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MASSAGE

Q. I have just found out I am pregnant Can I still have a massage?

Congratulations Yes you can still have a massage. We do recommend that you wait until you get
to the 12 week mark. Then you can have massage right up to you deliver In fact we have had many
a lady in after her due date. Massage is a wonderful way for you to relax and it now said to have a
positive effect on your baby as well. Nirvana's Mother to Be massage is specifically designed to
treat you at this special time and we use oil that are safe to use during pregnancy.

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Q. I have a medical condition where I have very sore all the time. Will massage help?

Massage can be as gentle or as firm as you need and we will use oils to really help your mood.
If you are very sore you may find that our hydrotherapy bath or seaweed bath taken before your
massage helps to relax you muscles.

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Q. My daughter is 14 and would like a massage. Can she have a massage in Nirvana

A.Yes. She can have a massage. The only rule we have is that she must be accompanied by a
consenting adult at every stage of her treatment. We generally find that if you have a massage with
her in our double you both get to enjoy a massage.

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Q. My husband thinks that massage is just for girls. Do men get massage?

A.30% of our clients are men and the most popular treatment for men is our Ultimate
Aromatherapy. We have dedicated male changing rooms and the whole building is designed to
make both male and female clients feel relaxed and comfortable. Once he has had his first massage
and sees how great he feels he will understand why we have so many loyal male clients.

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Q. I have had massage in other spas and left all greasy. Are the oils left on after massage in
Nirvana?

A.The oil we use is very high quality and is absorbed into your skin. We use very little oil in your
massage as we don't want to be sliding all over the place, we want to work on your specific muscles
and the oil is used to give a little bit of slip but mostly for the benefits of the actual oil its self which
will have been chosen to get the results you want at the end of your treatment. We do have showers
in our changing rooms if you really feel you must have a shower but we recommend that the small
amount of oil be left on for the remainder of the day.

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Q. I have very sensitive skin Will the oil be ok?

During your consultation your therapist will talk in depth about your desired results from the
treatment. She will also talk to you about your sensitivity and oil can be chosen that will not only
not irritate you but will actually calm and nourish your skin. We can treat even the most sensitive of
skins.

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Q.I am very body conscious. Do I need to be naked?

A. You need to remove your clothes down to your underwear so that your therapist can get at your
skin. At no time will you be exposed. You will be covered in big towels and we only uncover
the area we are working on. Remember that we are very used to working on bodies off all shapes
and sizes. It is very important that you are relaxed so during your consultation your therapist will
explain exactly what happens during your massage.

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SLEEP

Q.I can't seem to fall asleep and have tried all sort of things. Have you anything that would help?
Either a seaweed bath or an aromatherapy massage will knock you out. The seaweed bath is very
good at creating a wellbeing sense and possibly evokes the 'tiredness' associated with a day at the
beach. I am sure you have heard tiredness being attributed to 'the sea air'

What products do you recommend for helping me sleep? I have used herbal teas and calm tablets
but my mind is still racing at 3am!
Aromatherapy Associates 'Deep Relax' bath oil is simply superb at knocking you out or
their 'Balance' which creates a feeling of harmony.

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MOOD

Q.I am feeling down at the minute and generally downbeat. Normally I was describe myself as an
optimist but the economy and my job security is making me feel unsettled. What can a spa offer
me?
A.An Ultimate Aromatherapy using on of the targeted oils would give your emotions a definite lift.
Depending on your consultation the oil can be targeted towards relieving stress, rebalancing your
emotions or in some cases we use an oil to revive your state of mind.

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Q.I can't seem to fall asleep and have tried all sort of things. Have you anything that would help?
A.Either a seaweed bath or an aromatherapy massage will knock you out. The seaweed bath is very
good at creating a wellbeing sense and possibly evokes the 'tiredness' associated with a day at the
beach. I am sure you have heard tiredness being attributed to 'the sea air'

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Q.What is so good about a seaweed bath and do I have to sit in seaweed?

A. The seaweed can be either raw harvested seaweed leaves or if you prefer it can be added as a
dissolvable powder to our hydrotherapy bath. Either bath allows you to get the mysterious benefits
of Irish seaweed. People report a dramatic lifting of their mood, a state of clear mind and an ease of
dropping off to sleep. The seaweed is also reported to be very good for skin condition and helping
with minor skin issues.

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STRESS MANAGEMENT

Q.I find I am over-reacting to stress and it seems to be getting more and more pronounced. I heard Nirvana was offering stress management treatments what do they entail?
A. Realizing your reaction to stress has changed is brilliant as you can now start to find ways to
cope. Nirvana offers a range of very targeted aromatherapy massages, as well as seaweed baths and
Indian head massage. Having a regular vent for your stress trigger in the form of a massage can
help to give your mind a way of calming itself. Most stress coems from not being able to work out
how to react from difficult triggers. Stress builds up and the outward signs become more and more
exaggerated. Give yourself a chance to identify the stress source and take some regular time out to
rebalance yourself.

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Q.Does a massage really reduce stress?
A. A good massage will cause you to relax however an aromatherapy massage has the added benefit
of subconscious memory programming. During your massage the aromatherapy scents become
associated with the feels of relaxation, this means if you use the scented oil in the shower or bath
your emotions will be transported back to the deeply relaxed state. - Brilliantly successful way of
giving people outside the spa a quick way to feel calm.

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VISITING NIRVANA SPA

 

Q. I know I need relaxation but I can't chose what to have, can I decide when I get there?
A.Yes you can book a therapist's time. She will help you chose when you get to Nirvana however
we recommend you book a treatment or spa therapy beforehand so you spend as much of your time
relaxing!

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Q. Do many men visit Nirvana?
A.Yes Nirvana attracts about 30% of its customers from the male population. Surprisingly it is hard
to see whether the other customers are male or female as they tend to be in individual treatment
rooms. There are dedicated changing rooms so no one need be shy.

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Q. How firm are Nirvana's massages?
A. As firm or light as you prefer. Your therapist will ask you before and during the massage if you
are comfortable.

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Q. I have sensitive skin can I have a facial?
A. Absolutely we can take a look at your skin and give you the correct advice for you and your
lifestyle needs.

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Q. I am physically disabled what treatments are available for me?
A. Most of our treatments are available for physically disabled customers. Give us a call to discuss
your specific treatment request and if we feel the treatment may not ideal we will advise you of
what is possible. Nirvana prides itself on having many disabled customers who find our staff kind
and considerate, never patronising. We also ask customers who have a physical disability to be
aware of the potential limitations.

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Q.I am diabetic, will this be a problem?
A. No, we will discuss any health issues with you upon arrival and ensure you have the appropriate
Spa snack or fruit juice. Just let us know as finding you in a coma can be traumatic.

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Q. Can I smoke at Nirvana?
A. Outside, if you really must. Nirvana, like all other businesses since April 2007, is totally smoke
free.

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Q. Can I bring alcohol with me?
A. As long as you are not intending to drive afterwards and don't get drunk we will allow you to
celebrate. If your manner or volume becomes unacceptable then unfortunately the party will be
over. We have other guest's to think of. We want everyone to enjoy their visit.

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Q. Can I be naked if I want to?
A. Sorry, no. Our Staff are shy and we don't wish to embarrass you or them with any unnecessary
exposure.

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Q. Do I have to wear Nirvana's disposable underwear?
A. No you are welcome to wear your own underwear as long as it is not precious because some of
the oils, clays and body polishes will stain fabric.

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Q. Will I have to be naked at any point?
A. Very common question, answer depends on whether your treatment requires a shower before
hand. We generally ask if you are having a body massage to have a quick shower in the changing
room before your massage. You will be supplied with disposable underwear for the duration of your
treatment. These can be worn during water treatments and in the shower if you are modest.

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Q. Will I get the hard sell to buy products or re-book?
A. Definitely not. We will try and establish your requirements and certainly try and help you get
into an appropriate skin care regime. We do try an encourage you to re-book simply because time
seems to fly past and our customers simply don't get round to re-booking as often as they would
like. By sticking something in the diary you know you have a treat to look forward to.

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Q. What exactly happens when I arrive at Nirvana?
A.You will be greeted by a friendly smiling receptionist who will confirm your arrival in the
appointment book. A quick health questionnaire is filled in to ensure you have the very best
attention.
You will then be shown to the changing rooms with a pair of funky Croc shoes, a fluffy white robe
and our sexy disposable pants.
Your therapist will collect you in the hallway and take you to either the chill out room or directly to
your treatment room.
They will explain clearly what the procedure is. Feel free to ask if you are uncertain at any point.
(Make sure you use the loo because mid -treatment darts may ruin your experience.) Your therapist
will give you a quick overview of the treatment and what products are being used.
Some customers talk, some choose to be silent. Your therapist will be friendly regardless of how
much you rabbit on. Our advice is to relax, enjoy the peace.
If at any time you would like a glass of water or are feeling dizzy, tell your therapist and they will
try and help you.
Our aim is to please so let us know if anything is unsettling you. All our therapists are highly
trained and they prefer it if customers let them know about any issues during the treatment.
After your treatment is over your therapist will show you to the 'Chill out Room' where you recline
on a lounger for about ten minutes. Some of the treatments can leave you feeling so relaxed that
you are light headed. Please don't book a strenuous activity afterwards as you might not have the
energy. You are then free to make your way to the changing room if this is your only treatment, if
not relax and your therapist will collect you.
In the changing room you will find shampoo & conditioner along with a hair drier.
Glide out to reception
You will be asked to fill in a simple visitor satisfaction card which is then entered into a monthly
draw. If you have enjoyed your visit please say so, it lifts staff morale.
On the other hand if something was not quite as you would have expected it, please let us know as
your satisfaction is our ultimate goal.

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Q.What do I need to bring with me?
A. You can bring spare underwear or swimming garments if you are reluctant to wear our
disposable underwear. Bring some form of payment, credit card, cheque or cash. Most importantly
allow yourself time to visit and time afterwards to enjoy the feeling.

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Q. Can I bring a friend?
A. Yes, Nirvana welcomes couples and groups of all sizes. We have a 'Couples Room' where you
can enjoy your treatment with your friend or partner, just make sure you let us know in advance at
the time of booking and we will sort it out for you.

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Q. I am body conscious, will your therapists be discrete?
A. Our aim at Nirvana is to make your visit as comfortable as possible. There are dedicated same
sex changing rooms or if you wish it is possible to change in your treatment room. Just ask our
friendly staff if you have specific requirements.

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Q.I am a little shy, how will your staff make me feel comfortable?
A. All our staff are highly trained in customer care. Your comfort is paramount. You will be greeted
with a smile and treated with the utmost of dignity during your visit regardless of which treatment
you are experiencing.

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Q. Do I have to spend a fortune coming to Nirvana?
A. No, you can book a Spa therapy such as a seaweed bath £30, hydrotherapy £35,Hydrojet £25,or
a Rasul Steam Ceremony £35. Spa treatments start at £30 for an Ayurvedic Head Massage and
facials from £50 upwards. You can pay by cheque, credit card or cash.

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Q. Do I have to book?
A. Yes, you might get really lucky by calling in but it is very unlikely that a room and a therapists
will be free. Give us a call or call to book a convenient time. Nirvana is open 9.30am - 6.00pm Mon
9.30am - 9.00pm Tues - Frid and 9.30am - 5.30pm Sat

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Q.Do I have to be a member?
A. No simply phone up and book your appointment

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Q. I have never been to a spa before, what is it you do?
A. Nirvana Spa offers a full range of relaxing treatments for Men and Women. You can experience
a body massage, facial or head massage. Alternatively you can use one of our Spa therapies to
relax. We offer Seaweed baths, hydrotherapy, steam & mud, Chocolate baths and hydro massage.

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Q. Do you sell gift vouchers?
A. Yes Nirvana can give you the perfect gift. The voucher can be issued for a specific treatment or
to any value you wish to indulge the recipient to.
( Nirvana's vouchers are valid for 6 months from date of issue)

Please feel free to ask us about any aspect of visiting Nirvana Spa or about any of the treatments
ask@nirvanabeautyspa.com

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